EFT settlement and payment safety
Version 2026-10-25-draft-1 · Status: draft · Effective date: awaiting approval
EFT is the selected settlement method for now. Online gateway settlement is not enabled for Commodexa deals by this release. Never make a real payment against the demo.
Confirm the recipient before any transfer
Money-flow decision outstanding: [DIRECT TO SELLER OR COMMODEXA-CONTROLLED ACCOUNT]. The beneficiary, bank details, reference, amount, currency and due date must be confirmed in the authorised transaction instructions. These policy pages contain no bank instructions. Do not transfer funds until the recipient and its authority are independently verified.
Proof is not cleared money
Upload payment evidence only in the authorised private deal process. A screenshot, emailed proof, order status or AI assessment is not confirmation of cleared funds. An authorised operator must verify receipt using reliable bank evidence and record the verification reference before confirming settlement in the platform. Do not dispatch solely on the buyer’s payment upload.
Fraud and changed bank details
Verify new or changed banking instructions through a previously trusted channel, not the telephone number or link in the change request. Resolve mismatched names or amounts before paying. Never disclose online banking passwords, PINs or one-time passwords to Commodexa staff, the platform or an AI assistant. Report a suspected fraudulent transfer to your bank immediately.
Amounts, fees, refunds and custody
The current platform settlement order represents the full recorded trade value in ZAR, not merely Commodexa’s commission. Confirm taxes, commissions, deductions and bank charges separately before use. An order is not necessarily a compliant tax invoice. Refunds, cancellations and partial payments require reconciliation and written authority; no automatic bank reversal or escrow service is promised. The final money-flow and tax model remain launch decisions.
Back to Commodexa · Policy release 0.1.1